General terms and conditions

General Terms and Conditions (GTC) for orders via WWW.MOOUNDMARLii.DE

1. General terms and conditions


All contracts concluded between us by MOO & MARLii mail order and you as the customer shall be governed exclusively by the following General Terms and Conditions. Other regulations shall only be valid if they have been individually agreed between us and the Customer.


MOO & MARLii, Exclusive Fashion-Manufaktur für kleine Hunde, Owner Christiane M. Schäfer, In der Tränke 1, 31167 Bockenem, VAT Identification No.: DE 311567343, is the operator of the mail order business and therefore your contractual partner.


Through our mail order business, we sell only to consumers, i.e. to any natural person who concludes a legal transaction for purposes which cannot predominantly be attributed to either his commercial or his self-employed professional activity. If you pursue commercial purposes with the purchase of our goods, please contact us individually.

2. Conclusion of contract


The offers of our mail order business represent a non-binding invitation to the customer to order goods by mail order.2.2 By ordering the desired articles, the customer submits a binding offer to conclude a sales contract by sending the order form.2.3The mail order business confirms receipt of the order immediately, at the latest 3 days after receipt of the order. The order confirmation represents a legal acceptance on our part. You remain bound to your order for 3 days, i.e. the contract is binding if we accept your order within this period.2.4The subject of the contract is the goods ordered by the customer. With regard to quality, the offer description shall apply; otherwise, § 434 para. 1 sentence 3 BGB shall apply.

3. Revocation instruction

right of withdrawal

You have the right to revoke this contract within fourteen days without giving reasons. The withdrawal period shall be fourteen days from the date on which you or a third party other than the carrier designated by you took possession of the goods.   

In order to exercise your right of revocation, you must

MOO & MARLii   
In der Tränke 1
31167 Bockenem

Telephone number: 0175/2468352  

inform you by means of a clear statement (e.g. a letter or e-mail sent by post) of your decision to revoke this Agreement. In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of the revocation

If you revoke this Agreement, we shall reimburse you immediately and no later than fourteen days from the date on which we receive notice of your revocation of this Agreement for all payments we have received from you, including delivery charges (other than additional charges arising from your choice of a method of delivery other than the cheapest standard delivery offered by us). We will use the same means of payment for such refund as you used for the original transaction unless expressly agreed otherwise with you and in no event will you be charged for such refund. We may refuse a refund until we have received the Goods back or until you have proved that you have returned the Goods, whichever is earlier.

You must return or hand over the goods to us immediately - at the latest within fourteen days of the day on which you notify us of the revocation. This period shall be deemed to have been observed if you dispatch the goods before expiry of the period of fourteen days. We shall bear the costs of returning the goods.

4. Prices and terms of payment


All prices quoted are gross prices in Euro, which include the statutory value added tax of currently 19%. The prices valid on the day of order apply.

We only deliver against payment in advance. The customer pays the invoice amount (including shipping costs for orders from abroad) within one week after receipt of our order confirmation by prepayment to our account:

Christiane Schäfer,
Sparkasse Hildesheim Goslar Peine,
EN 23 2595 0130 0035 0964 29

5. Delivery


All items will be delivered immediately, if available from stock, after receipt of payment within 10 to 14 days. The delivery takes place both within Germany and in EU countries and Switzerland.


The delivery time within Germany amounts, if not differently indicated with the offer, approx. 3 to 4 working-days.
For deliveries abroad, the delivery time, unless otherwise stated in the offer, is approximately 14 working days.


Should an article not be available at short notice, we will inform you by e-mail about the expected delivery time, provided that we have an address from you.
Your legal claims remain unaffected.

6. Packing and shipping costs


We do not charge shipping costs for deliveries within Germany.


For orders from abroad we charge the prices valid at the time of the order for the respective country.

7. Warranty

If the supplementary performance has taken place by way of a replacement delivery, the customer is obliged to return the goods delivered first to us within 30 days at our expense. The defective goods must be returned in accordance with the statutory provisions. We reserve the right to claim damages under the statutory conditions.

8. Liability for defects

The statutory liability for defects applies.

9. Data protection

Our privacy policy is available under .

10. Copyright

The contents and works on these pages created by the site operators are subject to German copyright law. Duplication, processing, distribution and any form of commercialization of such material beyond the scope of the copyright law shall require the prior written consent of its respective author or creator. Downloads and copies of these pages are only permitted for private, non-commercial use. Insofar as the content on this site was not created by the operator, the copyrights of third parties are observed and identified as such. Should you nevertheless become aware of a copyright infringement, please inform us accordingly. As soon as we become aware of any infringements, we will remove such content immediately.

11. OS Platform

The EU Commission has set up a platform for the settlement of disputes in online trade between consumers and traders, which you can reach with further information under the following link: http//

12. Contents and links of our pages


The contents of our pages have been created with the greatest care. However, we cannot assume any liability for the correctness, completeness and topicality of the contents. As a service provider we are responsible according to § 7 Abs. 1 TMG for own contents on these sides after the general laws. According to §§ 8 - 10 TMG, however, we are not obliged to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information in accordance with general laws remain unaffected by this. However, liability in this respect is only possible from the point in time at which we become aware of a concrete violation of the law. As soon as we become aware of such infringements, we will remove the content immediately.

Our offer may contain links to external websites of third parties over whose contents we have no influence. We cannot therefore accept any liability for this. The respective provider or operator of the pages is always responsible for the contents of the linked pages.

The linked pages were checked for possible legal infringements at the time of linking. Illegal contents were not recognizable at the time of linking. A permanent control of the contents of the linked pages is not reasonable without concrete evidence of an infringement. As soon as we become aware of any legal infringements, we will remove such links immediately.

13. Choice of law and place of jurisdiction

The validity of the UN Convention on Contracts for the International Sale of Goods is excluded, German law applies. With an order the general trading conditions of the mail order business are recognized.

If the customer has no general place of jurisdiction in Germany or in another EU member state, the exclusive place of jurisdiction for all disputes arising from this contract shall be our place of business.

14. Severability clause

Should a provision of the General Terms and Conditions be wholly or partially invalid or lose its legal validity later, this shall not affect the validity of the remaining provisions. Instead of the invalid provision, the statutory provisions shall apply.